Skill gaming should always be entertainment — never a way to make money or recover losses. Here are the tools, signs to watch for, and where to get help.
Sikkim-licensed
Skill-gaming licence No. SKM/GG/2024/08751.
Skill, not chance
Outcomes decided by research and practice.
KYC-secured
Every account verified, 18+ only.
24/7 support
Help with login, KYC and the app anytime.
At Lotus365 VIP, skill gaming should always be a form of entertainment — never a way to earn a living or recover losses. This responsible-gaming policy explains the principles and tools that keep play safe, how to set limits, the warning signs of unhealthy play, and where to find help. Lotus365 is strictly for adults aged 18 and above, and only in states where online skill gaming is legally permitted.
Our responsible-gaming commitments
- Strictly 18+: KYC verification confirms every player’s age before paid contests.
- Skill, not chance: we offer fantasy sports, rummy, poker and esports — no betting, skill games or wagering products.
- Player control: deposit limits, time reminders and self-exclusion are built into every account.
- No chasing losses: we actively discourage any behaviour that treats gaming as income.
- Honest communication: clear rules and no pressure to deposit or play.
Tools to stay in control
| Tool | What it does |
|---|---|
| Deposit limits | Cap how much you can add over a day, week or month. |
| Reality checks | Periodic reminders of time and spend during a session. |
| Self-exclusion | Take a break by locking your account for a chosen period. |
| Cooling-off | A short pause when you want to step away briefly. |
| Account history | Review your activity transparently at any time. |
How to set a deposit or time limit
- 1
Open settings
Go to your account or profile settings in the app or website.
- 2
Choose a control
Select deposit limit, reality check, cooling-off or self-exclusion.
- 3
Set your value
Pick the amount or duration that’s right for you and confirm.
- 4
It applies immediately
Limits take effect at once; reductions apply instantly, while increases may have a waiting period for your protection.
Tips for safer play
- Set a budget before you start — decide what you can comfortably afford to spend, and stop there.
- Treat any entry fee as the cost of entertainment, not an investment.
- Never chase losses. Trying to win back money is the fastest route to spending more than you intended.
- Take regular breaks and don’t play when tired, upset or under the influence.
- Keep gaming in balance with work, study, sleep and relationships.
- Use the tools — limits and reminders exist to help you, so switch them on early.
Signs to watch for
- Spending more time or money than you intended.
- Playing to escape stress or to recover losses.
- Borrowing money or neglecting responsibilities to play.
- Gaming affecting work, study, sleep or relationships.
- Feeling unable to stop or cut back.
A quick self-check
Ask yourself honestly: Do I play longer than I planned? Do I chase losses? Have I lied about how much I play? Has someone close raised concerns? If you answered yes to any of these, it’s worth using the self-exclusion tool and speaking to a professional. There’s no harm in taking a break.
Where to get help
Free, confidential support is available in India. You can reach the iCall psychosocial helpline run by TISS (Tata Institute of Social Sciences) and other counselling services for guidance on gaming habits and mental wellbeing. If you or someone you know needs help, please reach out — early support makes a real difference. Our own support team can also help you set limits or self-exclude at any time.
Protecting minors
Anyone under 18 is strictly prohibited from using Lotus365, and KYC verification is designed to enforce this. If you share a device with minors, use device-level parental controls and app-blocking tools, keep your login details private, and never let an under-18 play on your account.
Play smart, stay in control
Set your limits before you start, and keep skill gaming fun.
Explore responsibly
Our games are all skill-based: fantasy cricket, fantasy football, rummy, poker and esports. Learn more about us or read why Lotus365 is legal and safe, how we ensure fair play, and how to keep your account secure. Back to the home page.
Frequently asked questions
What is the minimum age to play on Lotus365?
18 years. KYC verification confirms your age before you can join paid contests.
How do I set a deposit limit?
Open your account settings, choose deposit limit, set your daily, weekly or monthly cap, and confirm. It applies immediately.
What is self-exclusion?
A tool that locks your account for a period you choose, so you can take a break from playing.
Can I get my money back by self-excluding?
Self-exclusion is a wellbeing tool to pause play, not a refund mechanism. Use it whenever you need a break.
Where can I get help for gaming habits?
Free, confidential support is available in India, including the iCall helpline by TISS. Our support team can also help you set limits or self-exclude.
How does Lotus365 protect minors?
Under-18s are strictly prohibited, and KYC verification enforces this. Parents should also use device-level parental controls.
